Loree H.

Tom was communicative, courteous, organized, and responsive. For us to keep one functioning complete bathroom, the company had to do it as two jobs back-to-back. There were minimal problems because of the high level of communication and the quality of the job. The job finished approximately as scheduled although they had to replace some knob-and-tube wiring and deal with some other issues related to any house built in 1924. The final bathrooms are _exactly_ as we had expected and hoped. We recommend Stafford and Sons without reservation.

Lorilee P.

We live in the Fredericksburg area, but have this house in Virginia Beach. It is a garage apartment that was built in the 1920's that we use as a vacation house. Tom arrived when he said he would and talked with us about what we wanted to do with the little garage apartment. He seemed to understand that we wanted to keep its 1920 charm, but bring it up to date at the same time. He followed up with an estimate that was broken into tasks so we could see where the costs were going. Before we could sign a contract with him, a tornado tore the porch roof, some of the house roof and the chimney off the little house. Tom came right out again to assess the damage and readjust his estimate. He worked with us and the insurance company to identify which tasks were covered by insurance and which were our upgrades. He also worked with our structural engineer and the insurance mitigation team to identify what needed to be addressed to ensure the house was safe to live in again. I have another house on the property that I just upgraded with new siding and HVAC. Since I wanted to match what I did on the other house, Tom worked with me to integrate the siding contractors and the HVAC contractors with his work. Tom was responsive to every phone call and worked to solve any problem along the way. He never put me off as some contractors do when a problem arises. He arranged for contractors to do the work in the optimum sequence. Some of his contractors were outstanding and some were just okay. His tile subcontractor for the bathroom and kitchen was fantastic and did a superb job. He has several carpenter/handymen on his payroll that are excellent and did much of the demolition and rough carpentry. They sealed up the holes in the roof right away. They did a lot of the fill in work along the way. Tom referred me to designers to help me redesign the kitchen and bathroom as well as select appropriate finishes, appliances and fixtures. There were some additional tasks along the way that were not identified on the original contract. Tom charged me for the actual time and materials plus a percentage to cover his costs which I thought was very fair. Tom provided a reasonable level of protection for the worksite. We did not suffer any theft during the contract work. It was wonderful to be able to rely on a general contractor when we were not able to be there the whole time ourselves.

Carolee M.

Tom and his team were honest, reliable and communicated clearly throughout our project. From initial meeting to project phases and completion, he and all of his sub-contractors were reliable and top-notch. I would recommend Tom and his team for any home build/renovation/remodel project. We expect to hire him again to renovation bathrooms.

Sherry B.

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Dennis H.

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michael B.

it was there other than Overall it was fast, well done and I was quite happy with the result. I rubbed in some stain to blend the coloration myself, then sanded the whole area and refinished. You wouldn't know it was there other than the straight ends of the new flooring strips, but you have to look close to notice. The price would have been even less if I had found an old bundle of redwood flooring in the garage before I had this done, heh heh. But I didn't, so he had to find some at the shop and put them in, which added a couple hundred. I'm not complaining, I just didn't know I had some material in the garage. Excellent work.

Diane L.

Stafford and Son Builders (SSB) did a fabulous job! We have been in the process of restoring our 100-year old house. For the past 3 years we wanted to rebuild the front second floor balcony balustrade to conform to its historical design and to resemble the first floor balustrade which had been reconstructed by a firm of craftsmen which unfortunately went out of business. Finding a similar firm which we felt we could trust was very difficult. We had already had one bad experience with a contractor for this second floor balustrade. Reconstructing this balcony balustrade, fascia and under deck ceiling was very difficult because of the complexity in design. The previous balustrade had been repaired on an ad hoc basis and the original design had been compromised. SSB took on this major project which was all the more challenging because the front balcony is a focal point of the house. SSB did an outstanding job. SSB had to build 8 new jewel boxes and 7 new rail posts - these had to conform to the historic designs which entailed much detailed work. The SSB master carpenter, Jeremy Saull, was incredible - he spent hours and hours on the weekends just putting in place small pieces of wood so that the balcony would look historically correct. Furthermore, the boxes and rails had to be joined in a complicated pattern so they would fit together properly on the second floor deck plus be in alignment with the reconstructed and improved hidden gutter system on the second floor and the 6 columns on the first floor veranda. Another problem was rainfall ponding on the deck - a result of the bad experience with the previous contractor, as noted above. Because of his broad experience, Jeremy was able to advise our roofer as to how to install the anchor boxes so that the jewel boxes would be protected from any possible future ponding. Working with Mr. Tom Stafford was a dream. He personally checked on the work performed almost every day. He was very patient in explaining what was being done, what materials were being used, etc. He listened carefully to any concerns. You could tell that his goals were to do an excellent job and to not only meet your expectations but also to fulfill your dreams. For example, we had made a mistake in explaining the overall design of the balustrade - this mistake became apparent at the end of the project. Mr. Stafford asked us if we were happy with the final project result. We were very happy with his work - but with trepidation, I explained my mistake - I said we would just have to deal with correcting the matter sometime in the future. Mr. Stafford immediately asked Jeremy if he could make the change now! And Jeremy did make the change immediately! We were utterly delighted and thunderstruck! The final result is that the second floor balustrade, fascia and under deck ceiling beadwork look as though they are original to the 100-year old house. This is the highest praise we could possibly give to any crafts person or contractor in the restoration of our home!

Charles K.

Everything went smoothly to us as the home owners because Tom took care of all details and any situation that came up that was not running as smoothly as he thought it should. Foundation was put in, two rooms plus bath was installed, exterior walls, siding roofing all went in as planned/scheduled. Tom has installers do the interior walls, trim, paint, carpet. Tom was very caring on the type of work that was being done in our home, checked every day. Tom is very precise on details and keeping his workers following his rules. Caring, trusting. Kept within budget and schedule. Would recommend highly for any addition.

Samantha B.

I contacted the provider and left voice mail. Received phone call from the owner who was out of town. He gave me his son's number. I contacted the son and spoke with him regarding my project. He informed me that they were unable to do the job because I was looking strictly for an installer as I already have my cabinets. He was courteous and helpful.

Russell A.

The experience was fabulous. Stafford and Son were always punctual, professional and willing to go the extra mile. They were always on time, remained on schedule and always cleaned up after their work daily. Additionally, as a Child Development facility, they were very accommodating regarding their work and our schedule. Tom Stafford checked daily to ensure we were happy with the quality of the work and corrected items on the spot if the work did not met his standards, even if we didn't notice. The project was done professionally and remained on budget. I highly recommend Stafford and Son!

Marisol P.

We called Mr. Stafford and set up an appointment. He worked with us on the timing and was prompt once we set up the day and time. We were impressed with his knowledge of how to re-configure our appliances to make our kitchen more efficient and flow better. Once we approved the design they set us up to look at tiles and backsplashes and we found the process much less stressful than we thought it was going to be. The entire process went very well and we are very happy with the overall job. Mr. Stafford showed us ways to lower some of the expense while still achieving the look we wanted. It was nice to have a contractor we could trust from start to finish and guided us through the process.

Susan B.

Stafford kept a calendar that included start and finish dates for each aspect of the project. He was able to stick to the schedule throughout the entire project, with few minor alterations. There were no surprises, and the job was finished on time. He even returned to personally install a ceiling fan that wasn't working properly.