Michael T.

I contacted Tom (the son of Stafford & Son) and within a couple of days he came out to the house to discuss our project and look at the existing deck. By the end of the next day he called and said that he had a quote for us and insisted on setting a time to come back out to the house to present it and review it. While I initially thought that a bit strange, I soon realized that Tom wanted to be able to explain his quote in detail and answer any questions that we may have had about the project. Additionally, he took the opportunity to show us before and after photos of some similar projects he had done previously. It clearly would have been quicker and easier for him to send us his quote via e-mail, but it was this personal attention that convinced us to choose Stafford and Son for the job. Once we contracted the job, Tom had the plans drawn up, reviewed them with us, and took care of all the permitting involved. About the only negative that we encountered in the entire process was the amount of time that passed before the project really got started, but that was understandable given that we contracted it in the early Spring when business was ramping up. During this wait, Tom was great about updating us on his schedule and when he projected construction to start. While we were originally looking to just put a roof over the existing deck, after discussing it with Tom we made the decision to remove it and start from scratch. He explained that the perimeter of the existing deck would have to be removed to pour the footer for the columns supporting the new roof, so it made sense to us to spend a little extra to avoid having issues with having too many joints, matching lumber, etc. In retrospect, we�re glad we made this decision as the new deck turned out great and is much better looking than the old one. In addition to adding the roof, Tom�s quote also included installing a ceiling fan and flood light fixture that we provided. Once demolition of the old deck got underway things moved along well. From demolition to completion, the entire process took about three and a half weeks. I suspect that it would have been more like two and a half had it not been for a few weather delays thrown into the mix. Tom arranged for an open top dumpster for construction debris as well as a portable toilet for his crews to minimize any disruptions. Tom was quick to respond to any questions we had during construction and was on site most mornings to meet with his crews and update us on his timeline. Both of his crew leads, Aaron (deck) and Jeremy (roof structure), were always courteous, professional, and happy answer questions or explain what was going on and what was up next. Everyone else who worked on the project was equally polite and respectful. Tom made sure to inform us when to expect the city inspectors throughout the process and was able to schedule them in order to minimize down time. With the exception of the few days that we were without a deck (which made taking the dog out a challenge), the whole evolution went off with minimal inconvenience. We are extremely pleased with the end result and would not hesitate to recommend Stafford and Son to anyone looking to have construction work done. While our direct experience was only with the deck and roof, I�m confident based on our interaction (as well as the other glowing reviews here) that Stafford & Son Builders would be an excellent choice for any project.

Madeline A.

I live approximately 200 miles from the site of the repair. My mother lives in the property and needed a contractor to complete repair and remodel work. The bath off of the master bedroom was damaged by water to the extent that the plumber suggested that it not be used until repaired. I contacted Angies List for suggested contractors in the Virginia Beach area. They sent me a list of 4 and I searched the list and added a few more. Tom listened to my needs and scheduled an appointment. I actually scheduled five appointments for estimates. Three showed up, however one could not start the job until a month later and the other came to the appointment unprepared and gave me an estimate which was $4000-$5000 with me purchasing and picking up all the supplies. Tom was prompt and even called to ask if he could come early. He took time with my mother and I and forwarded me a written estimate via e-mail. He even returned to the property to go under the house to take pictures that were shared with my mother and me via e-mail. There were no surprises all subs showed up as scheduled and the job was completed within one week. Every aspect of this job was completed in a professional manner. Although I was on site for the repairs I would not have hesitated to return home and leave this project in the hands of Tom Stafford. Great Job. I would definitely use them again.

Judy H.

Tom Stafford presented us with a detailed invoice of the work they would do, the costs, and the timeline. It was extremely professional and we felt very comfortable hiring them. The crew showed up on time, completed on time, and completely cleaned up all the extra materials and any mess that was made. Tom checked in with us every step of the repair and came to check on the quality of the work. We are very happy with the repair - it looks amazing.

charles N.

Mr. Tom Stafford was punctual, professional and extremely easy to deal with as I described the project. He made many helpful suggestions and recommendations and gave me great insight on how the job would take shape and proceed. He was particularly attentive to my concerns. I have contracted work on the house in the past, but never for a job of this size and expense. His written proposal was detailed and very thorough, making it easy to compare it with the other proposals I received. His numbers came in higher than the company I selected, but was not the highest. All in all, it was a good experience for me and I would not hesitate to ask the company for proposals on future work.

Jaysun C.

I cannot say enough good things about Tom and his crew/subcontractors. We had a fairly extensive renovation planned as you can see. Tom did what he said he would do, when he said it would be done, and was extremely flexible as we began expanding the project as the process went along. Initially, we had planned only the 2 bathrooms, but as with any old house (our foundation dates to 1879), there is a never-ending list of things that work-but-could-be-better. As one area improved, it just made the other deficient areas more glaring, so we threw them on also. Essentially, we had our whole 2nd floor worked on, and corrected some deficiencies on the 3rd floor as well. Tom was very transparent on the price, both for the initial estimate and for our add-ons, showing us exactly what the subs billed him. If you need any tile work done, I HIGHLY recommend Tom, just for access to his tile guy. We had some tricky areas in small spaces (older house, remember) that were handled spectacularly. One thing to keep in mind - Tom is a general contractor, not a design-build firm. To get the best results, he will need you to do some legwork as far as design and fixtures but if you can present him with detailed plan, his crew can carry it out flawlessly.

Bill B.

Tom and his team were patent and professional. I had a couple of other contractors come out to look at the problem, but Tom was the only one that came up with a reasonable plan to diagnose, then fix the problem while staying in a pre- determined budget for each phase. His crew was polite and kept the mess down to a minimum and cleaned up behind themselves at the end of each day. Tom provided a detailed written estimate, and was fairly accurate with labor costs and completion date, even when the repair required a bit more work than originally planned once the crew got the area exposed.

New L.

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rebecca S.

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William S.

WONDERFUL! We have a deck above our living room that required a deck. Because it is on the beach and subject to high winds, it was very important that the job be done correctly. Stafford & Sons arrived every day promptly at 8 am, worked without a break until 5 or 5:30....and did an excellent job. They removed the siding and re-surfaced the walls against leakage; they raised the doors; they covered the balcony with rubber and sealed EVERYTHING. Their workmanship was perfect..... They beveled the edges, added extra caulk to every crack and cranny.....there are thousands of details that they paid attention to. To block any leaking (yes, we had had a problem before), they covered every surface and made sure that there was no way that water would leak. They discovered that the 2 sliding doors were not installed correctly (there was wind coming in) so they re-installed them and took extra efforts to ensure that the doors were now tight and level. They noticed details that no one else had.......and fixed them. They also roofed-over our porch downstairs with hurricane-shingles. When we came home, everything was clean (yes, they vacuumed every day before they went home) and tidied up. Most important, they listened to my questions (I tend to question everything) and answered everything to my satisfaction. I AM IMPRESSED!

John M W.

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Roi M.

Tom Stafford was a conductor of a ballet. His subs worked in a professional efficient manner, as he scheduled, planned, & lead them toward the final result. We have top quality, luxurious spa-like bathrooms now thanks to his skills as a contractor. He is very easy to work with and always keeps the customers desires as a top priority. We will call him before we start any new projects.

Heidi B.

From the initial contact, Tom Stafford was responsive, friendly and thorough. He was very receptive to what we wanted for our new addition, but was also able to provide some guidance based on his previous experience. He gave an itemized quote, that was within the budget that we had anticipated. We stayed on budget during the project, even with a few upgrades/add ons that I had not anticipated wanting (but were worth it). His estimated timeline was 3-4 months for our project, and exceeded our expectations as the project was completed within 11 weeks. All of his subs were professional, courteous and provided excellent work. Tom was also sure to provide feedback and updates routinely to keep us informed. Our addition involved knocking down the backside wall of our brick ranch home, and adding on a master suite and a sunroom. The master suite is a carpeted bedroom, walk in closet and master bath. The sunroom included double french doors exiting the house to the back patio and a hardwood floor. He also added an enclosed outdoor shower on a different section of the house. We are incredibly pleased with the product and the experience. We would not hesitate to recommend Stafford and Son to others.